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CLIENT BACKGROUND

A Minnesota-based retail catalog house which had gone into bankruptcy and had sold all of their hardware / software was re-organizing for business.  A Twin Cities manufacturing representative was the go-between for the most expensive item (computers) in the retail catalog house's catalog.  The computer manufacturer was located in California.

BUSINESS CHALLENGES:

The retail catalog house needed means to:

move a customer order from their existing order entry system (Great Plains ERP) to an EDI purchase order (850) and send the purchase order to their supplier(s)
send an order status inquiry (EDI 869)
receive an order status report (EDI 870)
receive a supplier's shipment notice (EDI 856) into their order entry system
send a remittance advice (EDI 820) to their suppliers, and
keep their customers advised of order status

The manufacturer's representative needed means to:

receive an EDI purchase order
enter the EDI purchase order information into their accounting system (QuickBooks)
forward the EDI purchase order to the manufacturer they were representing
forward an EDI order status inquiry to the manufacturer they were representing
forward an EDI order status report to the retail catalog house

The computer manufacturer needed means to:

receive an EDI purchase order
update their Oracle accounting system with the purchase order information
receive an EDI order status inquiry
send an EDI order status report
advise the retail catalog house of order shipment (they had previously used an EDI 856 with REF segment [which also served as an Invoice]), and
receive an EDI remittance advice for the order

EDIGuys SOLUTIONS:

Implement a web portal (hosted by the manufacturer's representative) fed by web services adapters at the retail catalog house (Great Plains to EDI 850 and EDI 820, EDIINT communications), the manufacturing representative (EDI 850 and EDI 820 to QuickBooks and portal update[s], EDIINT communications), and the computer manufacturer (EDI 850 and EDI 820 to Oracle update, EDIINT communications).
Implement additional web services adapters at the computer manufacturer to update order status and invoice the order on the web portal.
Implement order status inquiry and reporting on the web portal.
Implement customer order status tracking on the web portal.

BUSINESS BENEFITS:

EDI 856 with REF segment, EDI 869, and EDI 870 transactions replaced with analogous "real-time" information on web portal.
Web portal information is available to all parties of the business transaction in "real time" and is customized to each party's requirements, security and access level.

Call us at 1-877-EDI-GUYS or send us an email at mail@ediguys.net for a free business system analysis

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