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CLIENT BACKGROUND
This is an established food manufacturing company in a Twin Cities suburb. They manufacture and distribute candy and baked products to regional grocery stores and
warehouses. No "in-house" IT staff. Limited budget for EDI implementation.
BUSINESS CHALLENGES:
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Needed to meet customer demands to do EDI and wanted to respond to requests on a timely basis.
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Receive EDI purchase orders and send EDI invoices on a timely basis with numerous customers - some of them very large, including Walmart, Super Valu, and Fleming.
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Older proprietary "mainframe" accounting system had no EDI capabilities. Accounting system and EDI translator were on an AS/400 platform. Needed to exchange data
between the proprietary accounting system and the EDI translator.
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Needed a user-friendly system. Didn't want the users to have to get involved with the "details" of EDI.
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Needed a dependable solution for EDI because of the seasonal nature of the business - company personnel would not have time for problems during the busy season.
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Accounting system lacked cross-reference tables required for various EDI requirements like ship-to location codes, customer item numbers, and shipping methods.
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Limited budget for EDI implementation.
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Needed ongoing "EDI Coordinator" assistance.
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EDIGuys SOLUTIONS:
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Analyzed proprietary accounting system and determined interface points to exchange inbound and outbound EDI data with accounting system inbound purchase orders and outbound
invoices.
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Developed interface programs to extract data for EDI. Installed, configured, and developed transaction maps in the EDI translator.
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Developed user-friendly, clean, easy-to-understand EDI reporting system.
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Developed processes to integrate the EDI system and the mainframe accounting system in a virtually unattended basis. System required very little user attention on an
ongoing basis.
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Developed procedures to set up new partners to allow the client to easily grow their EDI partner base.
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Offered ongoing "as needed" EDI coordinator support to enable additional trading partners, provide problem resolution, upgrade to new versions of EDI standards.
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BUSINESS BENEFITS:
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Ability to receive and send EDI transactions with a virtually unattended operation.
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Ability to extract data and generate transactions and otherwise support EDI functions not provided by the accounting system.
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Ability to maintain close relationships with important customers and respond to new requests from existing and potential new EDI partners.
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Dependable unattended EDI system with responsive technical support.
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Customer confidence was so high, they requested additional support for translator version upgrades, and EDI standards version migrations. Furthermore, they later
requested assistance with migration to a new accounting system and EDI translator.
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Call us at 1-877-EDI-GUYS or send us an email at
mail@ediguys.net
for a free business system analysis
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